ConnectWise Ticket File Restore

Detect file restore needs and search Slide backups

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Detection Info

How it works

This app analyzes ConnectWise tickets to detect file restore requests using:

  • Keyword matching: restore, deleted, lost, missing
  • AI analysis: Claude analyzes ticket context

Tickets flagged as needing a restore will show a green border and a "Search in Slide" button.

Click the button to browse available snapshots and find the file.